SLAs
A vast range of reports are available relating to completion by due dates.
KPIs
Organisations can determine KPIs to highlight employee performance.
Metrics
Organisations can track services or campaigns.
CRM
Report against the entire organisation or report against Business Units for data mining.
Financials
Report against cost to business or expenditure for projects and services.
Contracts & Assets
Ensure maintenance agreements, contract renewals and assets are reported against.