Toolbar Icons

The functions available from the Record (Case/Problem/RFC) toolbar icons are listed below. Please be aware that not every icon is available on each Record.

	- Save the Record
	- Save and Exit - Save the Record and close the Window
	- Allows the addition of attachments when a Record is initially logged
	- Apply a Template
	- Update - Apply an Update to the Record
	- Merge Record
	- Share Record
	- Assign Timesheet
	- New Child Case
	- Link to Child Case
	- Add Knowledge Base links
	- Search Knowledge Base
	- Build Zip Package
	- Hide Toolbar
	- Shows or Hides the HTML code
	- View Preview of the Record
	- Undo
	- Redo
	- Cut
	- Copy
	- Paste
	- Bold
	- Italic
	- Underline
	- Strikethrough
	- Superscript
	- Subscript
	- Font color
	- Highlight
	- Insert special character
	- Insert horizontal line
	- Align text left
	- Align text centre
	- Align text right
	- Justify text
	- Insert Bullet list
	- Insert Number list
	- Decrease Indent
	- Increase Indent
	- Insert Hyperlink
	- Insert (system) Image
	- Insert (current) Date
	- Insert (current) Time