Case Toolbar
The functions available from the Case toolbar icons are listed below:
- Save the Case | |
- Save and Exit - Save the Case and close the Window | |
- Allows the addition of attachments when a Case is initially logged | |
- Apply a Case Template | |
- Update - Apply an Update to the Case | |
- Merge Record | |
- Share Record | |
- Assign Timesheet | |
- New Child Case | |
- Link to Child Case | |
- Add Knowledge Base links | |
- Search Knowledge Base | |
- Build Zip Package | |
- Hide Toolbar | |
- Shows or Hides the HTML code | |
- View Preview of the Case | |
- Undo | |
- Redo | |
- Cut | |
- Copy | |
- Paste | |
- Bold | |
- Italic | |
- Underline | |
- Strikethrough | |
- Superscript | |
- Subscript | |
- Font color | |
- Highlight | |
- Insert special character | |
- Insert horizontal line | |
- Align text left | |
- Align text centre | |
- Align text right | |
- Justify text | |
- Insert Bullet list | |
- Insert Number list | |
- Decrease Indent | |
- Increase Indent | |
- Insert Hyperlink | |
- Insert (system) Image |