Case Toolbar

The functions available from the Case toolbar icons are listed below:

- Save the Case
- Save and Exit - Save the Case and close the Window
- Allows the addition of attachments when a Case is initially logged
- Apply a Case Template
- Update - Apply an Update to the Case
- Merge Record
- Share Record
- Assign Timesheet
- New Child Case
- Link to Child Case
- Add Knowledge Base links
- Search Knowledge Base
- Build Zip Package
- Hide Toolbar
- Shows or Hides the HTML code
- View Preview of the Case
- Undo
- Redo
- Cut
- Copy
- Paste
- Bold
- Italic
- Underline
- Strikethrough
- Superscript
- Subscript
- Font color
- Highlight
- Insert special character
- Insert horizontal line
- Align text left
- Align text centre
- Align text right
- Justify text
- Insert Bullet list
- Insert Number list
- Decrease Indent
- Increase Indent
- Insert Hyperlink
- Insert (system) Image