versaCRMMailOut

versaCRMMailOut allows email to be sent out of versaSRS directly instead of being associated with a Case. For more information on sending email via CRM refer to the versaCRM section.

To configure versaCRMMailOut the account details must be correctly entered into the versaSRS Global Settings.

The following fields need to be configured within the versaSRS Global Settings.

Key Details
CRMSMTPAccount versaCRM SMTP Account Name.
CRMSMTPAddress versaCRM SMTP MailOut Email Address.
CRMSMTPAuthentication versaCRM SMTP Authentication.
CRMSMTPPassword versaCRM SMTP Account Password.
CRMSMTPPort versaCRM SMTP Port Number.
CRMSMTPRetries versaCRM SMTP Retries.
CRMSMTPServer versaCRM SMTP Server.
CRMSMTPSSLTLS versaCRM SMTP SSL / TLS Encryption Type.
CRMSMTPStartTLS Enable versaCRM SMTP SSL / TLS (Only Applies if CRMSMTPSSLTLS Is Not "None").
CRMSMTPTimeout versaCRM SMTP Server Timeout.

Note: When making changes to versaCRMMailOut settings, the service will need to be restarted for the change to take effect.