versaCRMMailOut
versaCRMMailOut allows email to be sent out of versaSRS directly instead of being associated with a Case. For more information on sending email via CRM refer to the versaCRM section.
To configure versaCRMMailOut the account details must be correctly entered into the versaSRS Global Settings.
The following fields need to be configured within the versaSRS Global Settings.
Key | Details |
---|---|
CRMSMTPAccount | versaCRM SMTP Account Name. |
CRMSMTPAddress | versaCRM SMTP MailOut Email Address. |
CRMSMTPAuthentication | versaCRM SMTP Authentication. |
CRMSMTPPassword | versaCRM SMTP Account Password. |
CRMSMTPPort | versaCRM SMTP Port Number. |
CRMSMTPRetries | versaCRM SMTP Retries. |
CRMSMTPServer | versaCRM SMTP Server. |
CRMSMTPSSLTLS | versaCRM SMTP SSL / TLS Encryption Type. |
CRMSMTPStartTLS | Enable versaCRM SMTP SSL / TLS (Only Applies if CRMSMTPSSLTLS Is Not "None"). |
CRMSMTPTimeout | versaCRM SMTP Server Timeout. |
Note: When making changes to versaCRMMailOut settings, the service will need to be restarted for the change to take effect.