versaSRS can process tender requests via email, form or manually. Employees can use a portal to view the progress of their request.
Reviews & Approvals
Tender responses can be reviewed within the application or via approval workflows sent via email.
Support & Service
Contracts and support agreements are put in place and are utilised for versaSRS service requests, IT requests, case management and more.
Traditionally the tender process is managed via email, spreadsheets and forms. Today, when considering the impact contracted services or applications especially when these services are monthly or annual, far greater management is required.
versaSRS enables businesses to manage the tender to service process from start to finish.
Tender Response Approvals through to Service Level Agreements can all be managed on the versaSRS framework.
Electronic forms can be integrated into the solution to capture business tender requests.
Approvals sent to individuals or groups with measurable SLAs and templatable forms.
Contract & CRM modules to ensure ongoing management of account and contract renewals.