A Feature Rich and Flexible Framework

Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

Case Studies

BHP

Global Service Delivery


BHP Billiton is the world's largest diversified resources company. Having more than 100 operations in approximately 20 countries, BHP Billiton occupies industry leader or near industry leader positions in major commodity businesses, including aluminium, energy coal and metallurgical coal, copper, ferro-alloys, iron ore and titanium minerals, and have substantial interests in oil, gas, liquefied natural gas, nickel, diamonds and silver.

Key solutions provided are versaSRS for Service Request Workflow & versaAPAI for automated invoice processing.

View BHP Case Study | View Supply Chain Case Study

South32

Shared Service Centre


South32 is a globally diversified mining and metals company producing bauxite, alumina, aluminium, energy and metallurgical coal, manganese, nickel, silver, lead and zinc at our operations in Australia, Southern Africa and South America.

Key solutions provided are versaSRS for Service Request Workflow & versaAPAI for automated invoice processing.

View HR Case Study | View Supply Chain Case Study

Serco

Shared Service Centre


Serco supports governments around the world in the delivery of essential public services. In Asia Pacific, Serco employs more than 9,000 people across Australia, New Zealand, Hong Kong and mainland China.

Key solutions provided are versaSRS for Service Request Workflow and Case Management.

View Case Study

Delta Technology Solutions

Cyber Security


Delta Technology Solutions provides Server Management, Health Monitoring and Cyber Threat Security Analysis services as a subscription based, fully managed service and framework, to a broad range of SME and Corporate clients globally.

Key solutions provided are versaSRS for Monitoring and Workflow.

View Case Study

SOC Telemed

Health Services


SOC Telemed (SOC) is the largest American national provider of telemedicine technology and solutions to hospitals, health systems, post-acute providers, physician networks, value-based care organizations, and health plans. Key solutions provided are versaSRS for incidents and workflow requests.

View Case Study

City of Adelaide

A Suite of Software Solutions


The City of Adelaide’s ambition is to be recognised as a dynamic, bold, energised, creative organisation that is a major driver of the City, acknowledged for innovative developments and impressive achievements.

Key VersaDev Solutions provided are versaSRS for both IT Service Management and Property Services.

View Case Study

SpeedCast

Project Management


SpeedCast which is part of the Australian Satellite Communications Group of Companies has a wealth of experience in providing satellite communications services throughout the Asia – Pacific region, and is able to provide turnkey solutions for customers in very tight timeframes. They deliver high quality service to their customers via versaSRS.

"In the case of our largest contract we were able to provide more than the Service Level Agreements. We are a long way ahead of a lot of the other contractors."

Michael Blake, Service Manager, SpeedCast

View Case Study





Product Details

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VersaDev Pty Ltd - Australian Head Office
Level 1, 12-24 Gilles Street
Adelaide SA 5000 AUSTRALIA
T: + 61 8 8463 1914
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FAQs

versaSRS is built using the MS .NET Framework, incorporating a MS SQL database and is instantly deployed via a web browser. More information.
We have provided integration with software such as telephony, assets, accounting, documents & more. We pride ourselves on a 100% fit with your business.
Absolutely. We have built a range of tools such as bulk import & update, archiving, campaign management and much more.

Our Skills

.NET Development
98%
Graphical User Interfaces
80%
Functionality
90%
Scalability
95%

Our History

versaSRS is developed by VersaDev for IT Service Management & Case Management.

VersaDev is an Australian company developing business software solutions to customers across the globe.

VersaDev become Microsoft Partners after being discovered by Microsoft at CeBit.

VersaDev have remained Microsoft Silver Vendor Partners and pride themselves at being at the bleeding edge of web technologies.

The ITIL framework is incorporated into versaSRS. As well as incident, problem, change & asset management are incorporated.

versaSRS is ITIL-Aligned out of the box.

versaSRS v7 becomes available as an entirely SaaS solution via MS Azure.

The software is completely scalable for small, medium or enterprise implementations.

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